Welcome to Calorie Genie AI ("we", "us", "our"), a service provided by Digital Souls Studios LTD. These Terms of Service ("Terms") govern your use of our website, mobile application, and related services (collectively, the "Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.
1. Use of our service
1.1 Eligibility
You must be at least 13 years old (or the legal minimum age in your country) to use Calorie Genie AI. By using the Service, you confirm that you meet this requirement. If you are under the age of majority where you live, you may use the Service only with permission from a parent or legal guardian.
1.2 Account registration
Some features require an account. You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us promptly if you suspect unauthorized access.
1.3 Not medical advice
Calorie Genie AI provides general nutrition and wellness information, including AI-generated estimates. The Service is not a substitute for professional medical, dietary, or clinical advice. Always consult a qualified healthcare provider before making health decisions. Do not disregard professional advice because of something you read or see in the app.
2. User content
2.1 Your responsibility
You retain ownership of content you submit (such as meal notes, photos, and profile information). You are responsible for ensuring your content is accurate to the best of your knowledge and does not violate applicable laws or third-party rights.
2.2 License to operate the service
You grant us a limited license to host, process, and display your content solely to provide and improve the Service, including running automated and AI-assisted analysis on content you submit for that purpose.
2.3 Prohibited content and conduct
You may not use the Service to:
- Upload unlawful, harmful, threatening, abusive, or infringing material
- Impersonate others or misrepresent your affiliation
- Attempt to probe, disrupt, or reverse engineer our systems without authorization
- Introduce malware or interfere with other users' access
- Use the Service in a way that violates applicable law or these Terms
3. Subscriptions and payments
If you subscribe to a paid plan, you agree to pay applicable fees and taxes. Purchases through the Apple App Store or Google Play are subject to those platforms' terms and billing policies. Subscription management is handled through RevenueCat on our behalf. Subscriptions may renew automatically unless you cancel before the end of the current billing period through the relevant app store. We may change pricing or features with notice where required by law or platform rules.
4. Acceptable use
You agree not to misuse the Service. Prohibited actions include:
- Using bots or scripts to access the Service without our permission
- Circumventing security, usage limits, or access controls
- Scraping or bulk-exporting data except as permitted by the Service
- Using the Service to develop competing products from our proprietary materials
5. Intellectual property
The Service, including our branding, software, and design, is owned by us or our licensors and is protected by intellectual property laws. These Terms do not grant you any right to use our trademarks except as needed to identify the Service in accordance with our guidelines.
6. Termination
You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service. Provisions that by their nature should survive termination will remain in effect.
7. Disclaimer of warranties
The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that calorie or nutrition estimates will be accurate, complete, or suitable for your circumstances.
8. Limitation of liability
To the extent permitted by law, Digital Souls Studios LTD and its affiliates are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the Service. Our total liability for claims relating to the Service is limited to the greater of the amount you paid us in the twelve months before the claim or one hundred pounds sterling (GBP 100), except where liability cannot be limited under applicable law.
9. Indemnity
You agree to indemnify and hold us harmless from claims arising out of your misuse of the Service, your content, or your violation of these Terms or applicable law, except where caused by our intentional misconduct or negligence as determined by a court of competent jurisdiction.
10. Changes to these terms
We may update these Terms from time to time. Updates will be posted on this page with an updated effective date. Continued use of the Service after changes take effect constitutes acceptance of the new Terms, unless applicable law requires otherwise.
11. Privacy, analytics, and communications
Your use of Calorie Genie AI is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
Our mobile application uses third-party analytics and attribution services, including AppsFlyer, to measure app installs, campaign performance, and in-app events. AppsFlyer may process device identifiers, app activity, IP-derived approximate location, and technical data for analytics, attribution, fraud prevention, and advertising measurement. By using the mobile app, you acknowledge this processing as described in our Privacy Policy.
We may send you a limited number of service-related follow-up emails (for example, after you sign up or cancel a subscription). You can opt out of these emails at any time using the unsubscribe link in each message, as described in our Privacy Policy. Opting out does not affect important transactional emails such as password resets.
12. Governing law
These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. Courts in England and Wales have exclusive jurisdiction over disputes arising from these Terms, subject to mandatory consumer protections in your country of residence.
13. Contact us
If you have questions about these Terms, contact us at:
- Email: support@calorie-genie.com
- Business name: Digital Souls Studios LTD
- Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ